I first played at VC Casino way back around 2006 when it was running on the Chartwell software platform and branded as Victor Chandler casino. Thankfully, Victor Chandler have seen the light and moved away from Chartwell software, sticking with the browser-based format but going with the up-and-coming Net Entertainment casino games suite. Although Net Ent software doesn't offer the range of games that Playtech casinos like Bet365 casino or the Microgaming-based Ladbrokes casino, the games choice is decent and it does mean that VC Casino has a fairly unique offering.

VC Casino Games

As at the time of writing this casino review, VC Casino had around 15 table games including Blackjack, Roulette, Red Dog and an additional "Poker Games" section with another 15 or so games including Let Em Ride, Trey Poker, Caribbean Stud and a single-player Texas Hold 'Em Poker game. There is a reasonable slots choice including both classic slots and video slots - Viking's Treasure being the one that stood out for me - and a very good range of video poker games in various formats playing up to 100 hands. Because all the games are in Flash, they are played in a browser with no download needed and are suitable for PC or MAC.

There are a handful of Wagerworks casinos in the online casino reviews section here at Online Casino UK which are similar in this respect so in my opinion, VC casino is much better for table games and video poker players, but doesn't have the range of slots that you will find to play at IGT's own Kerching casino, Virgin casino and the very well run Paddy Power casino, all on Wagerworks Flash software.

My main complaint at VC Casino was the integration of the games and banking system. The games are presented in tabs which then paginate. This is a little clunky but looks good and works OK. However, there is a fairly disjointed feel between the games and banking system which means when replenishing your bankroll you have to keep exiting a game, flicking between tabs/pages and re-loading. It only takes a few seconds but it's a bit annoying.

Being browser-based, VC casino players can also access the Victor Chandler Live Casino, Poker Room and sportsbook through the same interface. Funds can also be easily transferred between all these products and there is definitely a better, smoother flow to this.

Support & Service

One thing I was impressed with was the response of support. I sent in an email on deposit limits (an issue - see later in this review) and received an answer inside an hour. When I came to test closing the casino account after this review, it was all done again within thehour and with no fuss at all.

Cashouts at VC Casino are pretty easy too and quick. These are processed within 24 hours back to the method you deposited with. The backend banking sytem was very easy to use - depositing and cashing out is a breeze.

The biggest surprise for me was the lack of option to set deposit limits which you will find at most of the online casinos featured on this site. I emailed VC asking them how I could set a deposit limit and amazingly was told that it was not an option in the casino! Frankly that is very surprising not least because the casino is licenced in a UK Whitelist jurisdiction (Gibraltar) and I thought this was a pre-requisite for whitelisting.

Conclusion

It's nice to see VC Casino has decided to take their online casino more seriously and clearly they have chosen a good product that offers them a unique selling point. While the software doesn't have the range of games that some others have, there is still a good choice with some unique games and being Flash based is easy to use. Support is fast and efficient and the banking system clear and concise. The inability to set deposit limits is very strange and a little worrying, but otherwise VC Casino is a good option for players here at Online Casino UK and definietly a contender.

The fact Victor Chandler also offer integrated Poker, Sportsbook and Live casino games should mean VC Casino appeals to a wide variety of players although Ladbrokes casino offers all of these options and is far better for slots players in particular.

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